Terms & Conditions
Last updated: 22 October 2025
1. Overview
This website, operated by Secret Property Staging and Secret Home Designer (“we”, “us”, “our”, or “the Company”), provides information, design content, and related digital products and services. By accessing or using our websites and any related pages, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use immediately.
These Terms apply to all users of our websites including secrethomedesigner.co.uk, secretpropertystaging.co.uk, and any associated pages or landing sites (together referred to as “the Website”).
2. Use of the Website
The Website is for lawful, personal, and non-commercial use only. You agree not to misuse or attempt to disrupt the operation or security of the Website. We reserve the right to withdraw or restrict access to the Website at any time without notice.
3. Intellectual Property
All content, images, branding, designs, graphics, written materials, and downloadable products featured on the Website are the intellectual property of Secret Property Staging and Secret Home Designer (and/or Michelle McLean) unless otherwise stated.
You may not copy, reproduce, republish, distribute, modify, sell, or exploit any material from the Website without our prior written consent. Any unauthorised use constitutes a breach of intellectual property rights and may result in legal action.
4. Professional Advice and Liability
All articles, guides, blog posts, and downloadable materials are created by a qualified interior designer and reflect professional experience and opinion. However, all information provided is intended for general inspiration and guidance only.
It should not be relied upon as a substitute for professional advice specific to your property, project, or circumstances. We do not accept responsibility or liability for any loss, damage, or outcome arising from use of this information, reliance upon styling advice, or implementation of any design or product recommendations.
We are not responsible for any loss or damage arising from the use of external links, third-party sites, or products mentioned.
5. Purchases, Payments, and Refunds
The Website may, now or in future, offer digital products, online consultations, or design services for purchase. Payments are processed securely through third-party payment providers such as Stripe or PayPal.
- All digital products (e.g., e-books, guides, templates) are non-refundable due to their digital nature.
- All consultations, styling sessions, and e-design services are non-refundable once delivered.
- Any in-person services or staging deposits may include separate written terms, which will take precedence for that service.
- We reserve the right to refuse or cancel orders if fraud or misuse is suspected.
By purchasing through the Website, you confirm that all payment details you provide are accurate and that you are authorised to use the payment method.
6. Third-Party Links and Affiliate Disclosure
The Website and our communications may contain links to external websites, products, or services. Some links may be affiliate links, meaning we may earn a small commission if you purchase through them. This does not affect the price you pay or our independence in making recommendations.
We have no control over and accept no responsibility for the content, privacy policies, or practices of external sites. Users should review those sites’ own terms and policies before engaging with them.
7. Data Protection and Privacy
Your privacy is important to us. The collection and use of personal data through this Website are governed by our Privacy Policy, which complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using the Website, you acknowledge that you have read and understood our Privacy Policy.
8. Limitation of Liability
While we strive to ensure accuracy, the Website, its content, and any digital materials are provided “as is” and without warranty. We make no guarantees about the completeness, reliability, or accuracy of information provided.
To the fullest extent permitted by law, we exclude all liability for loss, damage, or claims arising from:
- The use or inability to use the Website or its content.
- Reliance on design advice, downloads, or materials provided.
- Any errors, omissions, or technical issues.
- Third-party links or products referenced.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
10. Updates to These Terms
We may update or modify these Terms and Conditions at any time without prior notice. The most recent version will always be available on the Website. Continued use of the Website after updates constitutes acceptance of the revised Terms.
11. Contact
For questions, feedback, or concerns regarding these Terms and Conditions, please contact:
info@secretpropertystaging.co.uk or
Secret Property Staging/Secret Home Designer
Office 2/3
2nd Floor
48 West George Street
Glasgow
G2 1BP